Build powerful, enterprise-grade digital platforms; without adding headcount

Your development team, on demand.

When The Salvation Army set out to modernize its national digital ecosystem, they needed more than a vendor — they needed a true partner. Content.One’s Technical Solutions group became an extension of their internal team, providing everything from strategic consultation and sprint planning to daily stand-ups and project management.

Acting as their full development arm, the team handled architecture, automation, and delivery — managing releases, integrations, and performance monitoring end-to-end. With this embedded model, The Salvation Army could operate like a larger in-house tech team, moving faster and focusing on mission-driven innovation instead of maintenance.

“Having a vendor we can trust to handle all the foundational elements of a modern website tech stack alleviates a lot of concerns so we can focus on content and dynamic development.”

Jon Aren

Designed for scale. Delivered with speed.

The Salvation Army embarked on one of its most ambitious digital transformations—consolidating five separate CMS platforms into a single, scalable system. Each local unit, from community centers to national divisions, gained the autonomy to manage content independently while maintaining brand consistency under one unified framework. What was once fragmented and slow became streamlined and agile, with updates now handled in minutes instead of weeks.

Performance gains proved foundational. The new platform didn’t just accelerate publishing—it strengthened collaboration, accountability, and technical stability across territories. The shift delivered measurable impact: faster load times, better uptime, and a surge in engagement nationwide.

“The biggest change was cross-territorial collaboration and shared ownership. From April to July, we saw a 50% increase in traffic and doubled location search activity—night and day better uptime than before.”

Andrew Dobney

Training, onboarding, and continued support.

“Onboarding was thorough, documentation clear, guidance responsive and tailored. The collaborative architecture work and project management have been strong — clear direction, flexible, and aligned on priorities.”

Andrew Dobney

Responsive support that scales with your needs.

From urgent tickets to complex new features, Content.One’s support and DevOps engineers are always within reach. Turnaround times are measured in hours, not weeks — a key reason The Salvation Army entrusted Content.One to power its mission-critical infrastructure.

“Hard to quantify the fast turnaround we see every day; but days instead of weeks, months — that was a main factor in moving. With Content.One, we’re seeing a significant change in turnaround.”

Andrew Dobney

“With Content.One, I can add a EOD ticket and get real-time dialogue and quick resolution in the same day.”

Jon Aren

Support resources that meet you where you work.

Our goal is to ensure your success. With Content.One, support is included in your license. Business users enjoy 24/7/365 coverage powered by our global team, as well as SLA-backed response times and holistic account management.

Always-on reliability. Always-ready partnership.

99.99% uptime. 24/7 monitoring. A partner who knows your mission as well as your stack. We don’t just resolve — we anticipate, optimize, and evolve alongside your team.

“You can tell when a vendor truly learns your organization — not just the product. The Support Team came in understanding who we are, not just what we need.”

Jon Aren

“It’s rare to find a vendor that understands the technical complexity and the human complexity of an organization like ours.”

Andrew Dobney

Integrations, not interruptions.

Content.One’s modular architecture allows seamless connection with the systems you already use — from CRM data to donation forms to cloud apps. For The Salvation Army, that meant real-time location updates, cascading automation, and AI-ready datasets.

“API integrations required custom development on our old platform, we now have the autonomy to set up APIs through Content.One with ease.”

Jon Aren

“Before, even a basic search tool was unreliable. Now, the foundation is solid — and we can finally think about layering in smarter, data-driven service pages.”

Andrew Dobney

Enterprise reliability, delivered with compassion.

When seconds matter — from disaster relief to donation spikes — stability isn’t optional. Content.One keeps every endpoint online so staff and volunteers can focus on service, not troubleshooting.

“Load time optimization — huge compared to our old platform — and stability… not sexy, but essential. Night and day better uptime than before.”

Andrew Dobney

Future-ready foundation for AI and innovation.

Built for what’s next: datasets, APIs, and modular cloud code make experimentation simple. Add analytics, personalization, or AI-assisted content tools without rebuilding your stack.

“Our previous websites did exactly what we needed at the time. Content.One takes things further — it’s a platform that’s constantly evolving, built for teams who want to do more than maintain, but truly create.”

Jon Aren

Partnership you can feel.

Every client engagement is staffed by people who listen first and build second. From discovery to deployment, Content.One specialists embed deeply with your structure and culture.

“We knew big-name tools are impressive and look like they have the most features — but they’d never sit in the room with us. Content.One did. We needed the personal touch. The Content.One Engineering and Support Team learned our organization deeply. It wasn’t just ‘tell us what to build,’ but understand how we work so the instance fits our needs.”

Jon Aren